The topic which is selling like hotcakes currently is the exploding batteries of Samsung Note 7. Samsung launched its top of the line Galaxy Note 7 smartphone on Aug. 19, bringing it to market just ahead of Apple’s iPhone 7. Two weeks later, it was forced to launch the global recall. You all must be wondering that what made them take this step? The answer is that Samsung Electronics Co. is facing battery exploding issues in some Galaxy Note 7 ( You may find the link here). Till now Samsung has received 92 reports of the batteries overheating in the U.S. including 26 reports of burns and 55 allegations of property damage, according to the Consumer Product Safety Commision (CPSC) .
The discovery, that the batteries of Galaxy Note 7 could ignite, created a tricky task for Samsung. Keeping customers, safety first Samsung made an announcement on 2nd September 2016 to recall Note 7 device. During a press conference in South Korea, the company explained that the recall would take about two weeks. KOH DONG-JIN President of Samsung’s mobile communications said: “it is a big amount that is heartbreaking.”
Recalling the devices on such a large-scale is no walk through the park. Samsung just announced a recall and exchange program on certain Galaxy Note 7 devices in cooperation with U.S. Consumer Product Safety Commission (CPSC). Both sides are working together now, and the U.S. Consumer Product Safety Commission made the formal recall on 15 September 2016.
President of Samsung Electronics America Tim Baxter said in a video statement, “To our Note 7 owners, if you have not yet replaced your original Note 7, please, please power it down and return it.”
The recall procedure is pretty much different for various countries. For example, in the United States, you can quickly switch to another flagship like the Galaxy S7 or Galaxy S7 edge. As for other states, you have to be patient for now, until the Samsung’s local retailers receive the new Galaxy Note 7 phones to replace your faulty ones.
If you are a galaxy note 7 holder and assume you do not need to take advantage of this exchange program, then you might reconsider since Samsung will deactivate this program after 30 September 2016.
Despite the dangers, most of the Galaxy Note 7 owners have just gone on using their devices. According to recent data from “Apteligent.” From the date of Samsung’s recall on September 2 up until Tuesday, September the 14, there was only a 13% decline in usage of Note 7 devices, but the consequences of the Galaxy Note 7 battery will be clearly felt by Samsung and the other smartphone industry.