If you have an iPhone 6S and it keeps on shutting down suddenly, then maybe your phone required a new battery on the Apple’s dime. Unexpected shutting down is the indication of a faulty battery and requires iPhone 6S battery replacement.
This problem occurs in few of iPhone 6S smartphones which were manufactured during September and October 2015, according to Apple
The customers who have a smartphone from the said period are eligible for the free replacement of battery from Apple according to the company.
The process below will help you find eligibility for free iPhone S6 battery replacement:
Find the Serial Number
Apple has developed a support page for the users of iPhone 6S for the unexpected shutdown battery issue where they can enter the serial number of their phone in order to see its eligibility of iPhone 6S battery replacement.
Go to the “Settings,” then click the “General,” and then tap on “About” to find the serial number.
What to do in case you need to replace battery
If you find that your iPhone 6S battery replacement is required, you can take iPhone 6S to any Apple-authorized service provider or any retail store, or simply contact Apple Support for repair.
You will get three suggestions from Apple before taking you iPhone 6S back for a free battery repair program:
- Back up the data to iCloud or iTunes
- Turn off the option of “Find My iPhone
- Erase all the data and the settings in “Setting >General>Reset>Erase all the Content and Settings
If anyone is expecting to sneak in the cracked screen or any other damage to the iPhone 6S with a free iPhone 6S battery replacement , then I need to inform you that Apple will charge you for any such repair before it swaps the new battery.
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